Important information about using our services and how we protect you.
We collect only the customer, passenger, identity, contact, payment, and travel details needed to process your request and support your journey.
Passports, visas, tickets, payment proofs, and insurance records are kept in private storage. They are never exposed through the public booking tracker.
Authorized staff access is role-controlled and audited. Contact Lakwatsa to request correction of your records, subject to legal retention requirements.